Education is one industry where employees can really get the short end of the stick; an unfair or unjust workplace result can follow you around for a whole career. Having a case manager on your team and in your corner can be crucial to the outcome.
Eleanor, a teacher member of the NSW branch of the Teachers' Professional Association of Australia (TPAA), found herself entangled in a web of uncertainty regarding her maternity leave benefits as her contract drew to a close.
Eleanor's story began with the joyful anticipation of motherhood intertwined with the professional commitments of her teaching career. As her contract neared its end, she sought clarity on her entitlements regarding maternity leave. Initially, she was informed by her employer, the Department of Education (DOE), that she was entitled to a lump sum gratuity payment for her maternity leave benefits. However, when she sought confirmation later, she encountered a conflicting response from the DOE, stating that such payments were no longer practised.
This abrupt change in policy left Eleanor in a state of uncertainty and financial vulnerability during a significant life transition. Faced with this dilemma, Eleanor turned to TPAA for guidance and support. TPAA assigned Eleanor a dedicated case manager who analysed her case and worked with her to draft a compelling email to the DOE, highlighting the inconsistencies in the information provided and referencing relevant legal provisions, including Determination No.7 of 2016 - Maternity Leave and section 4.2.3.1 of the Teacher's Handbook, which unequivocally supported her claim to the lump sum payment.
The email prompted a thorough review of her case by the DOE. After careful consideration and adherence to the established guidelines, Eleanor received the confirmation she had been seeking - she was indeed entitled to receive the lump sum payment for her maternity leave.
Eleanor's story teaches us the power of persistence and seeking help when needed. Her successful outcome, with TPAA's support, highlights the importance of clarity and advocacy in securing fair treatment.
How is the TPAA so effective in defending members during workplace issues and disputes? Our experienced and professional case managers use our unique RED TM case resolution system.
Why is the TPAA different? We believe that real change in education STARTS with empowering frontline teachers, not bureaucrats.
If you are a member of TPAA and need assistance with a workplace issue, please submit a member support ticket on your dashboard, or contact us on 1300 252 777 - hotline@tpaa.asn.au
To find out more about TPAA and become protected today visit: https://tpaa.redunion.com.au/join